Privacy policy

Privacy Policy

At Collen Curve (“we”, “our”, “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Identity information such as name, email address, shipping and billing address, and phone number

  • Transaction data including payment details, order history, and purchase preferences

  • Technical data such as IP address, browser type, device information, and access times

  • Usage data including pages viewed and interactions on the website

  • Location data, where permitted by law and with your consent, to improve our services

Information is collected when you place an order, create an account, subscribe to our newsletter, contact customer support, or interact with our website.

2. How We Collect Data

We collect data through:

  • Direct interactions when you provide information to us

  • Automated technologies such as cookies and similar tracking tools

  • Third-party services including payment processors, shipping partners, and marketing platforms

3. How We Use Your Information

We use your personal data to:

  • Process orders, payments, and deliveries

  • Provide customer support and respond to inquiries

  • Communicate with you about your orders or account

  • Send marketing communications if you have opted in

  • Improve website performance and user experience

  • Prevent fraud and comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data only with trusted third parties such as:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics partners

  • Legal or regulatory authorities when required by law

5. Data Storage and Security

We use industry-standard security measures to protect your data. While we take reasonable steps to safeguard your information, no online system can guarantee complete security.

6. Cookies and Tracking Technologies

We use cookies to:

  • Ensure proper website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Deliver relevant advertising

You can manage or disable cookies in your browser settings, though some features of the website may not function properly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Opt out of promotional emails at any time

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

10. Legal Compliance

We process personal data in accordance with applicable data protection laws, including GDPR for European users and CCPA for California residents, where applicable.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply from the date of publication.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at
support@collencurve.com